Privacy Policy
Your privacy matters to us. This comprehensive policy explains how cicirevoliq protects and manages your personal information with complete transparency.
Information We Collect
At cicirevoliq, we collect various types of information to provide you with exceptional financial services and educational resources. Understanding what information we gather helps you make informed decisions about your engagement with our platform.
Personal Information
We collect personal information that you voluntarily provide to us when you register for our services, participate in our learning programs, or contact us for support. This includes your name, email address, phone number, and postal address. When you engage with our financial education programs, we may also collect information about your professional background and learning objectives.
Financial Information
For certain services, we may collect financial information necessary to provide personalised guidance and educational content. This might include general information about your financial goals, investment experience level, and areas of interest within our educational offerings. We never collect sensitive financial data such as bank account numbers or credit card details unless explicitly required for specific services.
Technical Information
When you visit our website or use our digital platforms, we automatically collect technical information including your IP address, browser type, operating system, and device information. We also collect information about your usage patterns, including pages visited, time spent on our platform, and interaction with our educational content.
Important Note: We only collect information that is necessary for providing our services and improving your experience. You have control over what information you share with us, and we respect your privacy choices throughout your journey with cicirevoliq.
Information from Third Parties
Occasionally, we may receive information about you from third parties, such as educational partners or professional networks, but only when you have given explicit consent for such sharing. This information helps us provide more relevant educational content and professional development opportunities.
How We Use Your Information
Your information serves multiple purposes in delivering our comprehensive financial education and business growth services. We believe in transparency about how your data contributes to your overall experience with cicirevoliq.
Service Delivery
We use your information primarily to deliver the services you've requested, including access to our learning programs, personalised educational content, and customer support. Your profile information helps us tailor our educational materials to your specific needs and learning objectives.
- Providing access to educational resources and learning materials
- Customising content based on your interests and goals
- Facilitating communication regarding your learning progress
- Offering technical support and customer service
- Processing registrations for programs and events
Communication and Updates
We use your contact information to send you important updates about our services, educational opportunities, and changes to our policies. This includes newsletters, course announcements, and invitations to webinars or other educational events that align with your interests.
Platform Improvement
Technical information helps us understand how our platform is used, identify areas for improvement, and ensure optimal performance. We analyse usage patterns to enhance user experience and develop new features that better serve our community's needs.
Information Sharing and Disclosure
cicirevoliq takes a conservative approach to information sharing. We do not sell, trade, or rent your personal information to third parties. However, there are specific circumstances where we may share information, always with appropriate safeguards and transparency.
Service Providers
We work with trusted third-party service providers who assist in delivering our services. These providers have access to your information only to perform specific tasks on our behalf and are contractually obligated to keep your information confidential and secure.
| Service Type | Information Shared | Purpose |
|---|---|---|
| Email Services | Name, Email Address | Course communications and updates |
| Analytics Providers | Usage Data, Technical Information | Platform improvement and performance monitoring |
| Educational Partners | Learning Progress, Course Completion | Certification and accreditation processes |
| Payment Processors | Transaction Details | Processing course fees and subscriptions |
Legal Requirements
We may disclose your information when required by law, such as in response to a court order, government inquiry, or regulatory request. We will notify you of such disclosures unless legally prohibited from doing so.
Data Security and Protection
Protecting your information is a fundamental responsibility we take seriously. We implement multiple layers of security measures to safeguard your data against unauthorised access, alteration, disclosure, or destruction.
Technical Safeguards
Our technical security measures include encrypted data transmission, secure server environments, and regular security audits. We use industry-standard SSL certificates to protect data in transit and employ robust encryption for data at rest.
Administrative Safeguards
Access to your personal information is restricted to authorised personnel who need the information to perform their job functions. All staff members receive regular training on data protection practices and are bound by confidentiality agreements.
Physical Safeguards
Our physical security measures include secure data centres, restricted access controls, and environmental monitoring systems. We work with reputable hosting providers who maintain high physical security standards.
Security Incident Response: In the unlikely event of a security breach, we have established procedures to respond quickly, assess the impact, and notify affected individuals as required by law. We continuously monitor our systems for potential threats and maintain incident response protocols.
Your Rights and Choices
As a user of cicirevoliq's services, you have significant rights regarding your personal information. We respect these rights and provide clear mechanisms for exercising them.
Access and Correction
You have the right to access the personal information we hold about you and to request corrections if the information is inaccurate or incomplete. You can review and update your profile information through your account settings or by contacting our support team.
Data Portability
You have the right to receive your personal information in a structured, commonly used format that allows you to transfer the data to another service provider. We can provide your data in JSON or CSV format upon request.
Deletion Rights
You can request deletion of your personal information, subject to certain limitations such as legal requirements or legitimate business needs. When you request deletion, we will remove your information from our active systems while retaining necessary records for compliance purposes.
Communication Preferences
You can control the types of communications you receive from us. You can opt out of marketing communications while continuing to receive essential service-related messages. All our emails include unsubscribe options for your convenience.
Data Retention and Deletion
We retain your information only as long as necessary to provide our services and comply with legal obligations. Our retention periods are based on the nature of the information and the purposes for which it was collected.
Retention Periods
Account information is retained for the duration of your relationship with cicirevoliq and for up to seven years after account closure for legal and compliance purposes. Learning progress and course completion records are retained to support your ongoing educational journey and certification requirements.
Secure Deletion
When information is no longer needed, we securely delete it using industry-standard data destruction methods. This includes overwriting data on storage devices and ensuring complete removal from backup systems.
International Data Transfers
cicirevoliq operates primarily within the United Kingdom, but we may transfer your information to other countries where our service providers are located. When we transfer data internationally, we ensure appropriate safeguards are in place to protect your information.
Transfer Safeguards
International transfers are conducted under approved mechanisms such as standard contractual clauses or adequacy decisions. We ensure that any international transfer maintains the same level of protection as required under UK data protection laws.
Children's Privacy
cicirevoliq's services are designed for adults and we do not knowingly collect personal information from children under 18 years of age. If we become aware that we have inadvertently collected information from a child, we will take steps to delete such information promptly.
Changes to This Policy
We may update this privacy policy from time to time to reflect changes in our practices, services, or legal requirements. When we make significant changes, we will notify you through email or by posting a prominent notice on our website.
Policy Updates
All policy changes will be effective immediately upon posting unless otherwise specified. We encourage you to review this policy periodically to stay informed about how we protect your information. The date of the last update is always displayed at the top of this policy.
Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your experience, analyse site usage, and support our educational services. You can control cookie settings through your browser preferences.
Types of Cookies
We use essential cookies for site functionality, performance cookies to analyse usage patterns, and functional cookies to remember your preferences. We do not use advertising cookies or share cookie data with third-party advertisers.